ViA - Vaidrix Intelligent Assistance

Businesses wanting to deploy AI chatbots and voice assistants faced significant technical barriers. They needed to hire specialized developers, integrate multiple APIs, manage complex infrastructure, and handle ongoing maintenance. The cost and complexity made AI assistants inaccessible to small and medium businesses.

Creating a functional AI assistant required expertise in natural language processing, voice technology, knowledge base management, and prompt engineering. Most businesses couldn't afford the months of development time and technical resources needed, leaving them unable to provide modern conversational AI experiences to their customers.

We created ViA (Vaidrix Intelligent Assistance), a self-service Administration platform that allows businesses to create AI chatbots and voice assistants without any technical expertise. Through an intuitive admin panel, users simply enter their business details, chatbot name, authorized contact information, and upload or import their knowledge base.

The platform features multilayer prompt management where businesses can set default prompts and customize AI behavior. Each business gets a unique URL (slug) that instantly runs their configured smart chatbot and voice assistant. The knowledge base can be imported from various sources, and the AI automatically learns from the provided information.

Businesses can toggle chatbot and voice services on or off based on their needs, track all conversation history for insights and training, and manage everything from a single admin panel. The entire setup process takes minutes, not months, making enterprise-grade AI assistance accessible to any business.

ViA has successfully democratized AI assistant deployment, enabling over 50 businesses to launch their own chatbots and voice assistants. The platform processes thousands of conversations daily with sub-2-second response times, providing customers with instant, intelligent responses 24/7.

Businesses report setup times of just 15-30 minutes compared to the 3-6 months previously required for custom development. The conversation history and analytics features provide valuable insights into customer needs and common questions, helping businesses continuously improve their service.

Most importantly, ViA has made enterprise-grade conversational AI accessible to businesses of all sizes. What was once a luxury available only to large corporations with dedicated AI teams is now available to any business through a simple, self-service platform that requires no technical knowledge.